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I needed to speak to an online customer service member regarding a product from Lidl. The chap (I think his name was Dean) was superb and very efficient, polite, clear and helpful.
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Dissatisfaction is also directed towards customer service, with reviewers describing staff as rude and unhelpful. There are mixed opinions regarding the product, delivery service and order.
People highlight the superb customer service, noting that representatives are friendly, helpful, and genuinely care about their customers. Reviewers value the ability to speak to real people who.
