Go to Hyken.com to learn more about Shep Hyken, customer service speaker and expert.
Professional speaker and New York Times bestselling author, Shep Hyken, talks about a very basic customer service concept or strategy that you may be familiar with, except he adds a twist!
To hear more customer service tips, listen to interviews, read his blog and learn about The Amazement Revolution go to hyken.com. Shep is a customer service expert and the Chief Amazement Officer (CAO) of Shepard Presentations. As a professional speaker and author, Shep helps companies build loyal relationships with their customers and employees. For information about customer service training go to TheCustomerFocus.com.
- Customer Service 101: Ten Foot, Five Foot Rule ( Download)
- The 5 Foot 10 Foot Rule ( Download)
- 10 Foot 5 Foot Rule ( Download)
- Daily Huddle Training - Service Culture Training - 10 FT 5 FT Rule ( Download)
- Ten foot rule 5 ( Download)
- The 10/5/2 Foot Rule for personal safety and proxemics management ( Download)
- 10 foot rule ( Download)
- 5-Foot and 10-Foot Rules ( Download)
- Customer Service 101 - Five Foot Ten Foot Rule ( Download)
- Market 385 10 foot rule ( Download)
- The 10 feet in 10 seconds rule to welcome customers ( Download)
- 10 Foot Rule FINAL ( Download)
- How to use the ten foot rule at your dealership. ( Download)
- The 5-Foot Rule ( Download)
- The Ten Foot, Five Foot Rule ( Download)
